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Q: Do I need a Doctor’s Referral to use this service?
A: No you do not require a Doctor’s Referral, we provide one when you have placed an order. This is free of charge, and a consultation is not required unless stated on certain tests.
Q: So all I need to do is order online or over the phone, and then attend for my blood draw.. Seriously, is that it?
A: Yes, the process is that simple.
Q: How soon will I get my results?
A: We aim to get you your results to you by 9pm, providing you attend by Midday, Monday to Friday only. If you attend after Midday and don’t receive your results by MIdday next day you’ll get a 100% refund as well as your results.
Q: Do I get a copy of my results?
A: You will receive a PDF copy of your laboratory certificate which prints onto A4 paper. If you would like a paper copy, let us know and we will post one out to you.
Q: Do I have to pay extra to get the blood drawn?
A: You are charged nothing extra for the blood draw. The price you see is the price you pay.